Policies

CHECK-IN & CHECK-OUT POLICIES
Check-in Age:
Guests must be 21 years or older to reserve a room. Guests must present photo identification and proof of age upon arrival to the hotel. Photo identification must match the name on the reservation.

Check-in Time:
Our check-in time is 4pm, however should you need to arrive earlier, if an early arrival is available on your day of arrival, a fee might apply. Late check-in is also possible. Guests must notify the hotel in advance of any late arrival so we can inform the front desk accordingly. The front desk is available 24/7 to assist you.

Check out Time:
Check out time is at 11:00AM. Should you need a late check out, if a late check out is available on your day of departure, a fee might apply. The late checkout fee varies, depending on the time of day.

LUGGAGE
Due to liability and safety concerns, the hotel will not hold guests' luggage. Thank you for understanding.

PARKING
We do not provide parking. Parking in South Beach can be difficult due to the popularity of the area. Most places are within walking distance. For longer trips, some of our guests use ride-sharing apps like Uber or Lyft.

SERVICE FEE
A mandatory daily resort fee of $30.00 (subject to applicable lodging tax) will be added to the guest room account and includes a variety of amenities and services to provide added value to your hotel stay. If you booked on the hotel's official site, the resort fee is already included in the grand total stay amount.

PAYMENT POLICIES
A valid EMV credit or debit card is required to guarantee the reservation and must be presented at the time of check-in. The hotel's credit card authorization process seeks approval for $100.00 for incidentals in addition to the room and tax charges for the entire stay. You will also be asked to present a valid picture ID.

Accepted currency: U.S. Dollar

We require a valid credit or debit card (Visa, Amex, Discover, or MasterCard) at check-in to cover incidental charges. The hotel will authorize $100 on the card to ensure it’s active; this amount will be released after a room inspection at checkout. Prepaid cards, CashApp cards, Chime, and similar mobile payments aren’t accepted. While you can pay your stay balance in cash, the incidentals hold must be on a card. The cardholder must be present at check-in with their ID and the credit card used for booking.

The $100 hold will be released within 48 hours of a successful room inspection after check-out. However, your bank determines when the hold is removed from your pending transactions—typically 3–7 business days for credit cards and 2–4 weeks for debit cards. This hold will not appear as a refund but will disappear from pending transactions. Please consult your bank for details on their pre-authorization policies, as the hotel cannot expedite or remove holds directly.
 

ROOM OCCUPANCY
Room occupancy is recommended not to exceed two persons unless booking our suites or double bed rooms. Rollaway beds are not provided. If you exceed the maximum number of guests allowed, you will be asked to rent another guestroom or vacate the hotel.

VISITOR POLICY
No visitors after 10:00 PM. Visitors are not allowed to use guest amenities.

NOISE POLICY
We require that all guests abide by 10:00 PM to 9:00 AM quiet hours.
No parties, loud disturbances and/or noise-nuisance are allowed or tolerated on these premises.

HOUSEKEEPING SERVICE 

Stays of 1–3 nights: Daily light housekeeping is provided, including fresh towels, trash removal, and basic room cleaning. Bed linens are not changed.

Stays of 4 nights or longer: Daily light housekeeping is provided, plus full turnover service with all linens changed every fourth day.

Our Housekeeping Staff will honor the “Do Not Disturb” (“DND”) door hanger once during a twenty-four hour period indicating that the room is occupied.

Returning left behind or found items may incur delivery and/or shipping charges to the recipient. Nothing contained herein is intended to or shall alter the statutory liability restrictions set forth in Section 509.111, Florida Statutes, or any other federal, state, or local law, rule, regulation, or ordinance that limits liability for damages against a public lodging establishment or its operator.

SMOKING POLICY
Lincoln Arms Suites is a non-smoking establishment. We do not permit smoking tobacco, marijuana, illegal drugs, e-cigarettes, vape pens, vaping, cartridges containing the liquid nicotine, or cigars in our facility. Penalties will apply - $250 charge to your card and possible eviction. Although smoking is not permitted within the hotel building itself, guests who smoke are permitted to do so outside in designated areas.

PROPERTY DAMAGE
You are liable for any damage howsoever caused (whether by the deliberate, negligent, or reckless act) to the room, hotel’s premises, or property caused by you or any person in your party whether or not staying at the hotel during your stay. Any costs associated with repairs and/or replacement will be charged to the registered guest's credit card. In extreme cases, criminal charges will be pursued.
*We reserve the right to refuse service to anyone for any reason(s) that does not violate Federal or State laws.

WI-FI
We want our guests to stay connected. Wi-Fi is available in the public areas of the hotel and access to in-room Wi-Fi is included as part of the Hotel Service Fees.

PET POLICY
• A maximum of 2 dogs are permitted, and each dog must be 40lbs. or under.
• Non-Refundable Pet Fee Per Hotel Stay - guests with a furry friend will be charged a non-refundable deep cleaning fee of $150 for 1 dog, or $200 for 2 dogs.
• Refundable $100 Hotel Security Deposit – all hotel guests are responsible for a separate and refundable $100 Security deposit required to cover5 incidentals and/or potential room damage(s). This deposit does not limit the guest’s responsibility for extraordinary damage. The hotel reserves the right to charge the guest for any costs exceeding the amount of the deposit.
• Please note that animals meeting the definition of a service animal under the Americans with Disabilities Act (ADA) – specifically dogs that are trained to perform a specific task to help with a person’s disability are exempt from the fee outlined in #2 above.
• Emotional Support Animals (ESAs), comfort animals, therapy animals and personal pets are NOT considered service animals under the ADA and are subject to the fees per stay noted in #2 & #3.
• Pets are not permitted in any pool or in any areas where food is served; however, ADA service animals are permitted in guest-accessible areas as required by law.
• Pets must remain on a leash or in a carrier when not in a guest room.
• Pets must not be left unattended in a room at any time; if the pet were to be left unattended, and other guests are disturbed and/or damage to the rooms were to incur; the hotel may apply additional charges and may require that the pet be removed from the property.
• All guests who have their pet(s) stay overnight understand and agree that they are responsible for any damage that may be caused by their pet while it is housed at the Lincoln Arms Suites.
• All Guests with pets understand and agree that should the Lincoln Arms Suites determine that a pet has become disruptive, aggressive, or otherwise objectionable to other guests, the owner must immediately remove the pet(s) from the property and secure alternative accommodations. The guest agrees to take full responsibility for any injury caused by the pet and incurred by any guest, employee or invitee of the hotel; and to hold the Lincoln Arms Suites harmless against any claims, demands, costs and expenses that may arise.

PACKAGE POLICY
We will gladly hold our guests’ shipped packages up to 7 days prior to their arrival. Guests will be charged $5.00 plus tax, per package, after the 5th package. Packages over 20 lbs will be subject to a $10.00 plus tax handling fee per package. We suggest that guests purchase package package insurance because we will not be held liable for damaged or lost packages. Guests are responsible for claiming their package(s) at the time of check-in and each time they receive a delivery notification from the carrier. You can request packages from 9:00 AM - 7:00 PM at the reception.

Please make sure that they are addressed as follows:

Lincoln Arms Suites
1800 James Ave Miami Beach FL, 33139